One AI-powered inbox for every customer conversation.
CXM answers your customers instantly across every channel, turns problems into tracked tickets, and hands the hard ones to your team with full context, so nothing slips through.
Everything your front line needs.
AI assistant
Answers menu, hours, location and order questions instantly, in your customer's language.
Unified inbox
Messenger, Instagram and WhatsApp conversations in one Messenger-style workspace.
Smart ticketing
Complaints become tracked tickets with severity, outlet, category and a full timeline.
CSAT ratings
Automatically ask for a rating after resolution and watch satisfaction over time.
Human handover
Your team takes over any chat seamlessly, with the whole conversation in context.
Multi-outlet aware
Outlet-specific menus, pricing and availability, the AI knows which branch is which.
Your branding
Per-tenant logo and identity, so customers always feel they're talking to your brand.
Insights
Spot recurring issues and response times, and turn them into weekly priorities.
Secure by design
Encrypted channel tokens and per-tenant data isolation as standard.
From first message to happy customer.
Customer messages
On whichever channel they already use.
AI responds
Instantly, accurately, around the clock.
Issues become tickets
Tracked, prioritised, never forgotten.
Team follows through
With full context, then measures CSAT.
Every CXM deployment is scoped to your outlets, channels and team, here's what's included at each tier.
Basic
For single-outlet brands getting started with AI-assisted support.
One outlet, unified Messenger, Instagram & WhatsApp inbox AI assistant for FAQs, hours & order status Smart ticketing & CSAT ratings Standard support & onboarding
Enterprise
For multi-outlet brands that need scale, control and dedicated support.
Unlimited outlets & multi-tenant management Advanced AI workflows & custom integrations Head-office insights & reporting dashboard Dedicated onboarding & priority support
See CXM on your channels.
Book a consult and we'll walk you through it with your own F&B use case.
Book a consult