We build software that helps businesses care for their customers.
Intechsolid is a Malaysian technology company on a simple mission: make enterprise-grade, AI-powered software accessible to businesses that want to put customer experience first.
From a small team in 2023 to a Sdn Bhd in 2025.
We started in 2023 building digital solutions for businesses tired of juggling spreadsheets, group chats, and manual processes. As the work grew, so did our conviction, and in early 2025 we formally incorporated as Intechsolid Sdn Bhd.
Today our focus is sharp: AI-powered customer experience for F&B, alongside online ordering and custom systems for businesses that need something built around them.
The principles behind everything we ship.
Experience first
Every feature is judged by one question: does it make the customer feel better served?
AI with judgment
We use AI where it genuinely helps, and keep a human in the loop where it matters.
Enterprise discipline
Security, reliability and clean data isolation are defaults, not add-ons.
Partners, not vendors
We stay close after launch, refining and growing the system with you.
A short timeline.
The beginning
Started building digital tools for local businesses, learning their operations first-hand.
Incorporated
Became Intechsolid Sdn Bhd and doubled down on AI-powered customer experience.
Scaling CXM
Helping F&B brands unify customer conversations and never lose a complaint again.
Want to work with a team that gets it?
Let's talk about where software and AI can lift your customer experience.
Contact us